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Conditions for Accepting the Exchange
Thank you for accepting this request, you help make a better world! To protect you and the
other user we ask you to "pay" the item value of the exchange, which will be HELD
and RETURNED once your item has been shipped and accepted. The same thing is
required from the other user as well. This way you are both protected. If you need more help
please refer to our
Exchange Policy and Guidelines
or you can click on “What are the Steps?” on the top of this
page.YOU HAVE 72 HOURS TO SHIP YOUR ITEM OTHERWISE THE EXCHANGE ON YOUR END WILL
By using HerRed Carpet, you agree to the following Terms & Conditions :
Welcome to Her Red Carpet online community. This User Agreement lists the terms of the agreement between you and Her Red Carpet for the buying, selling and exchanging products and all other services provided by the site. Please read these terms carefully. If you do not accept or agree of these Terms & Conditions, then do not use this website. By completing the registration process, you accept and agree to the terms and conditions of this Agreement.
If this Agreement is changed, we will post a revised version of this Agreement here, which will replace the terms of this Agreement.
Privacy, Exchange Policy and Guidelines
What we do and Who we are
Her Red Carpet is an online community that allows users who want to buy products ("Buyers") to find products to purchase from users who want to sell products ("Sellers") and allows users to participate in Exchanging items (“Exchange Request”(s)) Confirming orders, including shipment and delivery of product(s) is the responsibility of the Seller and or both users Exchanging.
How to become a user/member.
To have an account of this Site, you must accept and agree to the terms and conditions of this Agreement. You must be over the age of 18 to use the site unless supervised by a parent/guardian. You cannot use the site if you are temporarily or indeterminately banned from the Site.
Her Red carpet will not accept any request from you to buy, sell and or exchange products before you have signed up as a user. To sign up, you must provide us with you're legal name, address, number, valid PayPal account that belongs to you or a parent that has given you permission to use their account and you will need to provide an active email address.
Email address and password is needed to access Her Red Carpet. It is the user’s/member’s responsibility to maintain the safety and security of their email address and password and for all activity that happens on the site under the email address and password. Do not reveal your password to anyone.
Listing Items as a Seller.
A user who wants to sell products may list the product(s) on HerRed Carpet. To sell you must have a valid PayPal account. The seller assigns the price of the product(s) and provides the following information: price of the item(s), size, category of the item(s) including the title, description of the product(s), and pictures of the product. If you list your item you may be open to taking part in the Exchange Request. If you do not wish to take part in Exchanging, check mark “NO” to indicate that the item is only for Sale and not for Exchange.
For a limited time we will cover shipping for the first $500.00 of shipping costs a month for buyers (on a first come first to complete a sale basis), and also for a limited time the 5% seller’s commission will be removed for the users, closets and sellers.
Once a Buyer purchases an item(s), the Seller is responsible for satisfying the order, and the product must be as described and cannot be replaced or a false item(s) shipped. Seller must ship the item and provide a valid tracking number within 72 days of making the sale. If the item is no longer available for sale or if the item has been stained or damaged since the listing, the seller must promptly inform Her Red Carpet. Shipping an order(s) does not complete the sale. Buyers need to receive a shipment delivery confirmation and accept the item for completion of a sale.
When the buyer purchases an item(s) the seller will receive an email notification and a notification on the site under New Notification and/or View All Notification. Please note HerRed Carpet has the right to cancel order(s) that it classifies as fraudulent.
Using the site as a Buyer.
All purchases are final once you checkout and pay for the item(s). The order cannot be cancelled or withdrawn. Placing an order does not complete the sale. Buyers need to receive a shipment delivery confirmation of the item for completion of a sale.
For a limited time we will cover shipping for the first $500.00 of shipping costs a month for buyers (on a first come first to complete a sale basis).
If the Buyer has not received a valid tracking number within 72 hours after purchasing an item(s) please contact Her Red Carpet. Her Red Carpet does not undertake responsibility over the accuracy of any information offered by the Sellers in regards to any of the items listed including title, description, price, size, category and etc. We do not guarantee the accuracy of the listing. Please report to us of any illegal or dishonest activity.
If the item delivered was not as described by the Seller, then the Buyer has 48 hours to return the item back. If no return claim is made in 48 hours, then it is assumed the Buyer is satisfied with the delivered item(s)
As a Buyer, you give authorization to the credit card company/bank to charge your account on behalf of HerRed Carpet
for the item(s) purchased.
Using the site to Exchange
Users are allowed to Exchange items for a similar value. 10% price difference is allowed. When two users agree to an exchange and the item is not the exact same value and there is a 10% price difference, both users agree that exchange/transaction is worth the higher amount. For example user A’s item is $100 and User B’s item is $110. BOTH users agree that item is now valued for $110
When exchanging user’s money is held and returned after a successful delivery. Please refer to our Exchange Policy and Guidelines for more information.
Authorization and Consent from the User
You give Her Red Carpet continuous consent, convertible, international, irreversible right to practice and take part in advertising, publicity, brand trademark, database and copyright rights, which includes the right to replicate, copy, adjust, publish and display on this site and on other sites and companies that are associated and affiliated with Her Red Carpet. You approve and accept that Her Red Carpet has the permission to use your name or username, city, province, state and other additional information.
Not Allowed on the site
You must agree not to use the website to invite and or contact other users, solicit sales outside of Her Red Carpet, initiate offline Transactions. You are not allowed to enter personal Information in product description, in reviews and comments and in the closet description. However on the closet description you may describe your style, hobbies and passions, but without any personal information such as name, address, number, email and social media cannot be shared publicly here.
You agree and accept not to use racial slurs, use offensive and abusive language or act in an offensive manner to any Her Red Carpet users, employees and contractors. You cannot use this site unlawfully. You accept and agree to comply with all local, federal and international laws in regards to using this site. If a situation should arise and you agree to cooperate with authorities. You cannot promote, sell, buy or exchange any adult materials on this site. You agree not to use any names or other information found on this Site. You accept and agree not to sign up under a fake name, or give any false information. You agree not to reproduce, change, or distribute, allocate any content from Her Red Carpet, including trademarks and copyrights. We have the right to ban users or block users who are not following the guideline according to Terms and Conditions.
If an item is listed for sale you are not allowed to post the same while it is for sale. You cannot delete a product and then upload the same product for a different price. We encourage you not to post the product somewhere else once it has been listed for sale. Her Red Carpet has the right to ban users from posting product(s)
Buyers name and address is provided to Sellers for the purpose of shipping the purchased product(s) only. The Seller may NOT use it for any other purpose. Sellers agree not to include any promotional or commercial materials when shipping to the buyers this includes inside the package being delivered or as a separate delivery. You agree not contact the buyer at any other.
Penalties and consequences
Her Red Carpet is allowed to examine and investigate complaints and violations of the company policies. You accept and agree to cooperate if such situations arise. This includes investigations, providing precise information. For example about a product, where you bought it and how much was paid for the product initially.
We are allowed to report any activity that is suspicious or violates any law or regulation to law enforcement officials or other relevant third parties. You authorize us to withhold payment or charge your account any amount you owe us
What we do not warrant
Her Red Carpet makes no warranty, which includes products, its software, the services it provides, or that sellers or buyers will comply and keep their word/transaction as guaranteed.
Her Red Carpet cannot be held responsible for any lost sales or profit, lost item, accidental damages, incidents that may result from the services or the suspension, fault of the services or the site.
Her Red Carpet is not responsible in any way for taxes. We do not collect or calculate taxes it is your responsibility to pay the appropriate tax. You shall not in any circumstance hold Her Red Carpet responsible for your taxes including it’s affiliates and employees.
We have the right at any given time period to alter or terminate the site or any without notice. You accept and agree that we shall not be accountable to you or any third party if this happens. Although we try our best we do not guarantee continuous and uninterrupted or secure access to Her Red Carpet. We are never, accountable or responsible for products(s) listed on the site that don’t sell.
If the site is temporarily unavailable due to an update, Her Red Carpet is not responsible for items not sold, bought or exchanged..
You recognize and agree that our trademarks, our patents, copyrights, trade names, exchange requests, copyrights and other intellectual property will continue as our exclusive property. This includes software, texts, graphics, logos, buttons, icons, images, video and audio clips, the site, the computer programming and coding. You shall not ever contest the validity of Her Red Carpet’s trademarks and Intellectual Property. Any unauthorized reproduction, distribution, adaptation, performance of the software or the content on Here Red Carpet is strictly prohibited.
Our contests are for Canadian and American Citizens. If you live outside of Canada such as the United States you must be able to legally visit, live or work in Canada. Do not take part in a contest if you cannot legally visit, work or live in Canada. Must be 19 years of age or over at the time of participation. Entry and abiding in the contest constitutes acceptance of contest and Canadian rules. Her Red Carpet will not be responsible for any unforeseen issues regarding the contest. Some examples are services provided by third party vendors and merchant, travel delays, changed or cancelled appointments. All contest prices are in Canadian Currency. Before declaring a winner, we will choose 2 to 4 finalists depending on the contest. Being a finalist does not guarantee a win. The finalist must confirm they acknowledge them self as one of the finalist within 48 hours by filling the form in details that will be emailed to the finalists. One of the finalist will be declared the winner. The winner must get back to confirm they acknowledge them self as the winner within 48 hours. If contest winner does not respond in 48 hours then another winner will be announced. The finalist and winner will be notified through email. Her Red Carpet emails should be marked as safe, so emails can be delivered to the appropriate inbox. Same rules apply for all contest winners. Contest winners must create an account and create a closet on the site. Currently our closet creation is available to all Canadians and Americans. Contest winners must agree to give a public statement which should consist of at least 4 sentences on Her Red Carpet social media, newsletters and or blog. Contest winners cannot be anonymous.
If you feel your rights have been violated please contact us and let us know.
This Agreement is in accordance with the laws Canada.